Information Management Officer (Child Protection) at the United Nations International Children’s Emergency Fund (UNICEF)

United Nations International Children’s Emergency Fund (UNICEF) works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

We are recruiting to fill the position below:

Job Title: Information Management Officer (Child Protection)

Job Number: 533893
Location: Maiduguri, Borno
Work Type: Temporary Appointment

How can you make a difference?

  • Ensuring a well-run not only requires strong coordination capacity but relies on strong and reliable information management capacity and this is a formal accountability of the Sector Lead Agency. Strong information management carried out in support of coordination processes will support relevant actors to work with the same or complementary information and baseline data when making decisions.
  • Properly collected and managed data during emergencies can furthermore support in early recovery, recovery and disaster preparedness activities.  Information Management (IM) is therefore a time critical intervention to support timely evidence-based decision making in the Sector / sector.
  • The Information Management Officer (IMO) is a core sector coordination team member and responsible to manage the collection, analysis and sharing of information that is important for the Sector partners to make informed (evidence based) strategic decisions.

Major Responsibilities
Under the supervision of the Sector Coordinator, the  Information Management Officer’s (IMO) major tasks and outputs will include but not be limited to:

  • Developing key and quality humanitarian information products, develop/adapt templates for collecting this information that are sex and age disaggregated and disseminate the products in a timely manner;
  • Mapping and updating of all current and potential actors – government, national/local and international humanitarian organizations as well as national institutions, the private sector through provision of regular inputs/updates to  on the Sectors 5W’s (Who, What, Where, When and for Whom) matrix, Sector priority response matrix and other tools;
  • Assist in developing mechanisms to eliminate duplication of service delivery based on existing data and proactively strive for effective methods of acquiring data from the relevant stakeholders to fill information gaps;
  • Support organisation and participate in regular sector coordination meetings and disseminate meeting outputs, presentations and minutes for effective coordination between all sector partners;
  • Regularly update and maintain contact lists of all CPSS partners and working groups and regularly update and maintain the Sector’s web presence primarily on the website.
  • Manage an inventory / database that contains relevant documents on the sector’s humanitarian situation and other relevant sectors including multi-sectorial assessments, sector surveys, assessment reports of other relevant sectors;
  • Provide IM support in preparation, analysis and documentation of sectoral and multi-sectoral needs assessments, gap analysis and surveys;
  • Provide IM support for the preparation of the Humanitarian Needs Overview and the Humanitarian Response Plan for the sector and other sectoral plans and strategies.
  • Support monitoring and analysis of both geographic and programmatic coverage of the sector’s response in line with the Humanitarian Response Plan and develop and disseminate quality products including dashboards and operational presence maps) in a timely manner to facilitate effective response monitoring of performance.
  • Provide relevant and up to-date inputs into the preparation of monthly, quarterly, annual and situational reports with emphasis on the sector’s achievements.
  • Identify and address information gaps including gaps in the sector’s service delivery indicators (quantity, quality, coverage, continuity and cost) and gaps in reporting by sector partners.
  • Work with the OCHA Information Management Team to develop appropriate effective information management strategies for intersectoral collaboration and participate in Information Management Working Group.
  • Promote and provide training and capacity building activities of the sector’s partners for reporting, use of the information management outputs, etc.
  • Provide information management support the preparedness and contingency planning for child protection.
  • Maintain up-to-date information on the sector’s programming which is readily available to facilitate planning and analysis.
  • Provide information management to partners in setting up and maintaining complaint and feedback mechanisms based on the guidance provided by the sector coordinator.
  • Any other tasks as assigned by the sector coordinator that may be required (within reason) to achieve the objective of this assignment.

Job Requirements
To qualify as an advocate for every child you will have:

  • A university degree in Information Systems / Information Management, Statistics / Mathematics, Data Management or related field (Computer Sciences, Geography / GIS, etc is required.
  • Formal training in sector information management is an advantage.
  • Minimum 2 years of professional work experience in information management preferably with NNGOs / INGOs and / or the UN is required. Experience in major emergency response relevant to the sector is highly desirable.
  • Fluency in English is required.  Working knowledge of the local language at the duty station is a strong asset.

Other Skills:

  • Understands key technical issues for the sector sufficiently enough to engage with sector members and understand their sector-specific information management needs;
  • Excellent knowledge of MS Excel or MS Access (e.g. pivot tables and functions);
  • Proven technical expertise for managing data capture and storage, for analysing diverse datasets, and presenting information in understandable tables, charts, graphs and reports;
  • Knowledge of establishing and managing basic websites (e.g. UNOCHA’s Humanitarian Response platform);
  • Proven skills in GIS and in using map-making packages;
  • Skills in web design and software development are an asset;
  • Understands the rationale behind Humanitarian Reform, its main components and recent developments including the Transformative Agenda;
  • Understands uses and adapts the tools, mechanisms and processes developed as part of Humanitarian Reform;
  • Demonstrates commitment to Humanitarian Principles;
  • Demonstrates commitment to Principles of Partnership;
  • Communicates works and networks effectively with a wide range of people to reach a broad consensus on a well-coordinated response, and demonstrates leadership where required;
  • Thinks and acts strategically and ensures that sector activities are prioritized and aligned within an agreed strategy;
  • Demonstrates commitment to the sector and independence from employing organisation.

For every Child, you demonstrate
Core Values:

  • Care, Respect, Integrity, Trust, Accountability


  • Builds and maintains partnerships – Level 2
  • Demonstrates self-awareness and ethical awareness – Level 2
  • Innovates and embraces change – Level 2
  • Drive to achieve results for impact – Level 2
  • Manages ambiguity and complexity – Level 2
  • Works collaboratively with others – Level 2

View our competency framework at:

Application Closing Date
10th September, 2020; 23:55:00 GMT+0100 (West Africa Standard Time).

How to Apply
Interested and qualified candidates should:
Click here to apply online


  • UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
  • UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
  • Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
  • Qualified female candidates are strongly encouraged to apply.
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