Stanbic IBTC Bank Job Recruitment (12 Positions)

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the positions below:

1) Job Title: Business Development Manager – SIPML

Job ID: 50012
Location: Ibadan, Oyo
Job Sector: Financial Services

Job Purpose

  • The Business Development Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
  • Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.
  • The Business Development Manager is also responsible to support and deliver on the universal financial solution goals of the Stanbic IBTC Group.

Key Responsibilities / Accountabilities

  • Achieve monthly sales target in RSA & Contributions
  • Achieve and surpass assigned monthly RSA pin target
  • Achieve and surpass assigned monthly/yearly contribution target
  • Achieve and surpass assigned new employers targets
  • Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
  • Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
  • Identify, initiate and convert leads for SIPML. Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
  • Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
  • Make physical / telephone calls / e-mails to clients for customer interactions
  • Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
  • Effectively communicate and follow through, with client requests to back office /support units
  • Maintain and update comprehensive employers’ database.
  • Ensure Employers have updated contribution schedules.
  • Collect schedules from Employer for upload to clients’ accounts.
  • Follow up with employers on monthly pension contribution as at when due.
  • Increase number of funded and contributing RSA Pins in the department.
  • Consistently identify value to our customers by leveraging the various resources within the group
  • Ensure not more than 5% customer attrition from assigned institutions during the transfer window
  • Collect and correct email mandates for employees in assigned institutions
  • Organize CFI capture with Organizations periodically by the regulator.
  • Grow SIPML’s share of mind among clients/ organizations in assigned institutions
  • Increase the funding and contribution ratios of employees’ contribution within assigned institutions
  • Proffer possible strategies/ways to improve sales and relating to customers.
  • Ensure Legislative Compliance and SIBTC standards
  • Educate and enlighten employees and their employers about the dynamics of the Pension industry
  • Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
  • Ensure adherence to code of ethics and all other related guidelines
  • Ensure smooth internal & external stakeholder management.

Preferred Qualification and Experience

  • First Degree in General Social Science
  • Master’s Degree in Marketing qualification will be an added advantage
  • Minimum of 5 years’ experience with exposure in sales relationship management & leadership position
  • Minimum of 5 years’ experience with exposure in client profiling
  • Minimum of 5 years’ experience with exposure in sales relationship management
  • Minimum of 3 years sales experience with exposure in sales and relationship management.

Knowledge / Technical Skills / Expertise
Effective Business Communication:

  • The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

  • The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Compliance-Know-Your-Customer:

  • Knowledge and practical application of the requirements for KYC Compliance including the determination of beneficial ownership in complex client corporate structures.

Brand Management:

  • The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Customer Understanding:

  • The ability to analyse customer needs by engaging with them, analysing their business objectives and their financial position.

Applications: Microsoft Office Suite:

  • Ability to use Microsoft Office: Word, Excel, PowerPoint and Outlook.

Compliance:

  • The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2) Job Title: Vice President, Debt Capital Markets

Job ID: 50019
Location: Lagos Island, Lagos
Job Sector: Banking

Job Details

  • Investment Banking provides clients with a range of advisory and financing solutions.
  • Specialising in high-growth emerging markets, our expert advisers work on mergers and acquisitions, capital restructurings and empowerment deals, as well as arranging finance for acquisitions, client projects and property transactions.

Job Purpose
The primary purpose of the job is to actively contribute towards achieving the goals of the Debt Capital Markets (DCM) team by:

  • Coordinating / leading origination of DCM transactions in Nigeria with corporate entities, supra nationals, sub-nationals and related entities
  • Responsible for DCM bottom line, not just in origination to meet revenue targets, but also proactive cost management. Ownership of budgeted revenue targets
  • Ensure retention of #1 position in DCM in Nigeria
  • Management of transaction execution across all product categories including; vanilla bonds and commercial papers, equity linked and structured credit products, as well as supervising associated and analysts in the deal team
  • Market share (league tables) and increase in target clients who regard us as trusted advisor
  • Leading thought leadership and development of ideas that lead to product innovation, better transaction management and zero tolerance for lapses in fulfilment of compliance requirements
  • Integration with the various Global Markets, Credit Structuring and Sales platforms, and making use of these areas and technology to incorporate derivatives or other strategic solutions within a financing structure (structured capital markets)
  • Coordinating / leading origination and growth of cross border DCM opportunities, thus playing a strong role in the further development of the Standard Bank Group’s DCM franchise
  • Drive adherence to Compliance Awareness plan and team culture of full compliance. Develop IB Nigeria Governance framework and proactive management and monitoring of key risks
  • Managing / maintaining close investor relationships
  • Development of new product offerings/solutions in DCM product area
  • Supervise the preparation and circulation of case studies & key learnings for every DCM deal completed
  • Playing a senior role in leading in industry advocacy and contributing to the overall growth of the Nigerian Debt Capital Markets

Key Responsibilities
Technical:

  • Research & Data analysis capabilities – Ability to advise clients reliably by being able to interpret and present accurate and dependable data analysis
  • Analytical and quantitative background
  • Understanding of debt capital markets concepts and structured products
  • Understanding of debt capital markets documentation and execution processes
  • Understanding of ratings process
  • Accurately interpret and apply regulatory and complex legal concepts
  • Good project management skills
  • Strong communication (business writing and presentation) skills

Project Management:

  • Responsible for maintaining client relationships and trusted advisor status
  • Responsible for spotting origination opportunities for both domestic and international DCM transactions
  • Coordinating client pitches and overseeing pitch book development and preparation of other client marketing materials
  • Responsible for transaction structuring
  • Supervise transaction execution and management of the deal process across multiple live transactions
    • Client liaison
    • Supervise transaction documentation process including prospectus, term sheet, financial models, presentations and marketing materials
    • Work with the legal team to review all legal documentation, as well as leading negotiation of transaction agreements
    • Coordinate and manage relationships with all transaction parties
  • Lead investor engagement strategies and distribution
  • Record filing and management – Supervise maintenance of proper filing records
  • Salesforce updates
  • Revenue tracking
  • Marketing support
  • Industry awards submission supervision

Risk and Compliance:

  • Knowledge of and contribution to SICL’s procedures manual – Ensure that transactions are executed in line with the relevant rules and regulations and internal Corporate Finance procedures
  • Supervise junior team members (associates and analysts) to acquire knowledge of and apply “Departmental Operating Manual” for DCM unit
  • Supervise and monitor associates and analysts to ensure compliance with KYC, mandate approval process, conflicts clearance and other internal processes for all transactions
  • Adherence to the Nigerian Securities and Exchange Commission (“SEC”) Code of Conduct for Capital Market operators and recognised as a SEC sponsored individual
  • Active and regular engagement with the regulators, particularly the SEC, The Nigerian Stock Exchange, National Pension Commission and the FMDQ rules governing the issuance of public securities and other transactions – membership of regulatory committees, etc.
  • Responsible for ensuring satisfactory internal compliance and audit ratings
  • Knowledge of the CBN regulatory guidelines
  • Knowledge of Salesforce reporting standards
  • Adherence to the Group’s Conflicts Clearance process
  • Participation in the mandatory Compliance trainings and coordination

People:

  • Personal development
  • Knowledge share
  • People Management
  • Support development of the Investment Banking Analyst Pool and technical abilities of associates

Preferred Qualification and Experience
Qualifications and Experience:

  • First degree in Economics, Accounting, Finance or General Social Science
  • Further education such as a master’s and / or professional certification such as ACA / CA / CIMA / CFA / membership of a professional society will be considered favourably
  • Minimum of 7 years experience in Investment Banking (corporate finance), Private Equity, or Leverage Finance)
  • Minimum of 7 years experience in managing funds or portfolios for investors. Providing financial advice and services to private and corporate clients about a range of investment securities, including buying and selling equity or debt. Engages in regular research to assess financial information and investment opportunities
  • Minimum of 7 years experience working in and understanding complex legal and regulatory concepts, managing transaction execution with acumen for documentation drafting for domestic and international capital markets transactions.
  • Previous experience in a top Nigerian law firm or renowned international law firm will be an advantage

Knowledge/Technical Skills/Expertise:
Technical Competencies:

  • Financial Analysis
  • Legal Compliance
  • Financial Industry Regulatory Framework

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

3) Job Title: Officer, LOB Application Support

Job ID: 50042
Location: Lagos Island, Lagos
Job Sector: Banking

Job Details

  • Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

  • Responsible for providing Support and Administration of the Bank Line of Business Applications (Peripheral Applications) and Services (UNIX) used by the Production for business continuity.

Key Responsibilities

  • Providing capacity planning, monitoring, and maintenance of the Bank Line of Business Applications
  • To maintain production environments relating to online services. This will include development, DR and production Applications
  • To ensure that applications are maintained in a manner that supports delivery of services to multiple platforms (Peripherals) , resilience, and performance
  • Ensure that the underpinning contract between Stanbic and E&M Business Solutions (vendor) is renewed annually and annual maintenance is paid to the vendor before due date to avoid service disruption
  • To ensure standards and guidelines are applied and maintained across applications for administration, deployment and monitoring over a range of platforms that largely comprises Bank standard Process flow. This includes applications, web server components and databases
  • To ensure applications and services processes and outputs are error free and complete, identifying faults and issues and recommending appropriate paths to resolution, and fixing as appropriate
  • Ensuring appropriate contingency/workaround procedures are in place for process failure or defect pending resolution ensuring business continuity
  • Managing change control (CR) implications for designated Application.

Qualifications and Experience

  • First degree in Computer Science or IT related courses
  • Microsoft Office (Word, Excel, PowerPoint and Outlook), Oracle SQL, AIX, ASP.NET, JavaScript, Working knowledge of integration platforms, Queue Manager
  • Java, C++, ASP.NET, JavaScript, HTML, CSS, Php, AIX/UNIX
  • Minimum of 3 years relevant industry experience in the Support and Administration of the Bank Line of Business Applications (Peripheral Applications) and Services (UNIX) used by the Production for business continuity.

Knowledge / Technical Skills / Expertise
Technical Competencies:

  • Application Knowledge for Support
  • Business Continuity Management
  • Troubleshooting Ability
  • Data analysis
  • IT Support.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

4) Job Title: IT Solutions Developer

Job ID: 48912
Location: Lagos Island, Lagos
Job Sector: Computer Software

Job Details

  • Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

  • Work with the business to design cutting edge custom-applications that will allow our meet business to stay ahead of the competition and achieve their strategic goals.

Key Responsibilities

  • Design structures and tools for systems which meet business needs, delivering the technical visualization of proposed applications for approval by the business and execution by the development team:
    • Reduced number of incidents
    • Successful implementations
  • Translating technical plans into detailed designs for implementation using selected products:
    • Successful implementations
    • Meet deadlines.
  • Ensure that relevant technical strategies, policies, standards and practices are applied correctly:
    • No service impact
    • Reduced number of incidents.
  • Work with users and business units to gather project requirements and define scope of work
  • Transform business requirements into optimal systems implementations, as well as.

Qualifications & Experience

  • First Degree: IT and Computer Sciences
  • Project Management Certification
  • Demonstrable Programming skills
  • 3 – 4 years experience in:
    • Application development in .NET (VB and/or C#)
    • Relational database experience (MS SQL Server focused)

Development:

  • Competency Description: The design, creation, testing and documenting of new and amended programs from supplied specifications in accordance with agreed standards.

Trouble Shooting Ability:

  • Competency Description: Knowledge and understanding of IT diagostic tools including the replication of errors in test environments.

Write Code:

  • Competency Description: Ability to write programming code based on a prepared design.

Awareness of the Software Development Life Cycle (SDLC):

  • Competency Description: Knowledge and understanding of the standards and phases of implementing new systems or software.

Knowledge / Technical Skills / Expertise:

  • Code Writing
  • Awareness of the Software Development Life Cycle (SDLC)
  • Trouble shooting ability.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

5) Job Title: Personal Banker

Job ID: 49941
Location: Shauchi, Kano
Job Sector: Financial Services
Job Details: Retail & Business Banking.

Job Purpose

  • Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition.
  • Provide an efficient personal banking service and support to a portfolio of branch based clients across the Gold, Silver and blue segments.
  • Achievement of expansion, cost management and customer retention targets through a proactive call plan and active cross selling.
  • Provide customers at the branch with basic day – to – day services.

Key Responsibilities / Accountabilities

  • Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
  • Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
  • Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
  • Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
  • Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
  • Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.

Preferred Qualifications and Experience

  • A Bachelor’s degree in any related field.
  • 2 years banking experience, preferably interfacing with customers.
  • Strong relationship management background.
  • Experienced in upholding the highest levels of service.
  • Experience in completing credit applications successfully.
  • Knowledge/Technical Skills/Expertise
  • Deep knowledge and understanding of the different personal and segment value proposition.
  • Knowledge of local market environment and financial issues that may impact portfolio.
  • Working knowledge of bank systems and operations
  • Thorough understanding of credit principles as well as application and maintenance processes.
  • Knowledge of the banks organogram and awareness of relevant reporting lines.
  • Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
  • Demonstrate high levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.
  • Proficient in Microsoft word and excel.
  • Time management
  • Ability to multi-task
  • Ability to handle matrix reporting.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

6) Job Title: IT Application Security Analyst

Job ID: 45837
Location: Lagos Island, Lagos
Job Sector: Banking

Job Details

  • Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

  • Analyses information security systems and applications, recommends and develops security measures to protect information against unauthorized modification or loss
  • Ensuring that any software developed or acquired meets stringent standards while enabling rapid innovation to meet customer’s ever-changing needs
  • Management of, and provision of expert advice on, the selection, design, justification, implementation and operation of information security controls and management strategies to maintain the confidentiality, integrity, availability, accountability and relevant compliance of information systems.

Key Responsibilities

  • Integrating security tools, standards and processes into the product life cycle (PLC)
  • Improving and supporting application security tool deployments including static analysis and runtime testing tools
  • Improving and maintaining secure development standards
  • Supporting the incident response / architecture review process whenever application security expertise is needed
  • Providing penetration testing and standards gap analysis services to internal business and technology partners
  • Managing penetration testing services, including both expert consulting and managed services
  • Integrating threat modeling practices into the product life cycle
  • Providing security requirements for test-driven design
  • Producing metrics reporting the state of application security programs and performance of development teams against requirements
  • Supporting vendor security activities to ensure 3rd party software and development meets security standards
  • Managing application framework and perimeter security improvement projects

Preferred Qualification and Experience
Qualifications and Experience:

  • IT, Computer Science or other Science related courses
  • Minimum of 5 years experience in IT Security, Information Security Risk, Application development
  • Expert Knowledge of VAPT tools usage (e.g. Kali, Metasploit, Nessus, Qualys etc), secure coding, exploitation, Defence, Forensics, Reverse Engineering
  • Extensive Knowledge of TCP/IP protocol stacks, OWASP, PCI, ISO 27001 and Application Vulnerability Management and risk
  • Sound knowledge of risk assessment, code review, ethical hacking, reconnaissance, client server-side attack and countermeasures
  • Knowledge of programming (e.g Java, C, Python, php etc)
  • Relevant IT certifications, CEH, CISA, CISSP etc would be beneficial

Knowledge/Technical Skills/Expertise:

  • Articulating Information
  • Checking Details
  • Meeting Timescales
  • Interacting with People
  • Team Working
  • Completing Tasks

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

7) Job Title: Senior Consumer Analyst, Frontier Africa

Job ID: 50194
Location: Lagos Island, Lagos
Job Sector: Banking

Job Details

  • Our international team provides trading, sales, structuring and risk management solutions for our clients across global financial markets. This includes FX, commodities, equity, credit, fixed income and debt instruments. We also offer market insight, trading services, analytics and new financial products across a number of asset classes.

Job Purpose

  • The client facing role of Senior Consumer Analyst, Frontier Africa resides in the CIB/Equity Research at Stanbic IBTC and services institutional investor (asset managers) clients of Standard Bank across key capital markets in North America, UK/Europe and Africa. In future this client base maybe expanded into the Middle East and Asian regions.
  • The main purpose of the role is to establish and maintain a leading equity research franchise for coverage of the consumer sectors in frontier markets across Sub Saharan Africa. Although it is envisaged that the role spans across the ‘pan-Africa’ region, the Analyst’s own primary coverage will be concentrated in Nigeria and the West Africa region. Consumer sectors include the Beverages, Staples, Food Processing and Agri sub-sectors. The primary coverage universe will consist of about 10-13 stocks, while wider pan Africa coverage may expand to about 20 stocks.
  • The following shares are envisaged to be part of the primary investment domain: Nestle Nigeria, Cadbury Nigeria, Unilever Nigeria, PZ Cussons, UAC, Flour Mills Nigeria, Dangote Flour Mills, Honeywell Flour Mills, Dangote Sugar, Nigeria Breweries, Guinness Nigeria. Co-Coverage to include: East-Africa Breweries (EABL), Bralirwa, Tanzania Breweries, Delta Breweries.
  • The main purpose of the equity analyst function is to advise institutional investors on the investment and divestment opportunities. A successful execution of the job steers client trade and a commission stream via the dealing platform of the broker. This advisory function is fulfilled through regular publication of investment ideas, company and sector updates, marketing of ideas and the organisation of conferences and other corporate access activities. In addition, we anticipate that an analyst builds a network of executive contacts and, within the global regulatory framework, generates observations and ideas that may assist the primary capital teams of the bank.
  • As Senior Consumer Analyst the person will have input into the performance management of team members, the development of team product and franchise, and the leveraging off that franchise to the wider benefit of stakeholders across the bank.

Key Responsibilities/Accountabilities
Establish and grow a leading research franchise across relevant Consumer sectors, including the coverage and product strategy for the sector:

  • Facilitate the monetisation of the research franchise.
  • Enhance the performance and develop the competencies of Consumer analysts.
  • Ensure publications are compliant with global distribution regulations, notably for USA, UK, EU and South Africa.
  • Liaise with several stakeholders to optimise the impact of research.
  • Ensure a cost effective delivery of research product and research franchise.
  • Establish guidelines, processes and culture to optimise monetisation of investment ideas.
  • Manage and mentor team of equity analysts based in Lagos and Nairobi.
  • Responsible for about 14-17 stocks under coverage in analyst capacity and around 25 considering Pan Africa team coverage universe.
  • Build effective but objective relationships with company management teams.
  • Market views externally and internally, servicing approximately 10 Nigeria and around 40 international accounts.
  • On an ad-hoc basis, support ECM via investor educational research & input into idea generation corporate-finance requirements
  • Represent house views on Consumer sector trends and developments in the media.

Develop commercial and differentiated team product and drive marketing schedules:

  • Write insightful and impactful research that results in a product suite that encompasses sector and company notes, thematic and periodical publications, commentary on news flow and the impact on share valuations.
  • Provide corporate access to link executives of corporations and other decision- and opinion-makers to investment managers. Corporate access can consist of conference calls, exclusive small-scale management meetings, conference organisation, investor tour organisation, reverse roadshows (offshore investors visiting region) and non-deal roadshows (NDRs eg whereby the bank organises an investor roadshow for management). Such activity benefits the analyst franchise and showcases the “execution abilities” of the bank.

Liaise with several stakeholders to optimise the impact of research:

  • Inform and work with Sales & Trading, within the compliance framework, to optimise the marketing and execution of investment ideas.
  • Pass interesting and commercial ideas to counterparts in CIB for instance in ECM, DCM, M&A and broader corporate finance functions. These ideas can include but are not confined to capital raising, debt restructuring, buy-backs, mergers, consolidation and other deal ideas, balance sheet restructuring, forex solutions, structured solutions, etc.
  • Success in identifying primary capital market opportunities for the bank and quality of investor educational publications that complement the bank’s role in capital-raising events.
  • Internal feedback from Sales & Trading stakeholders and other internal interest groups.

Preferred Qualification and Experience

  • First Degree in Economics, Accounting or Engineering
  • MBA or MSc will be an added advantage
  • Professional qualification such as CFA, ACCA will also be an added advantage
  • Minimum of 7 years’ experience in Equity Research
  • Minimum of 5 years’ experience in Finance, Audit, Advisory, Equity Capital Markets or Debt Capital Markets

Knowledge/Technical Skills/Expertise
Technical Competencies:

  • Investment Analysis
  • Company Valuations
  • Financial Modelling

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

8) Job Title: Officer, Institutional Sales – SIAML

Job ID: 50262
Location: Lagos Island, Lagos
Job Sector: Banking

Job Purpose

  • The sales Officer will ensure customer engagements by driving tailor made solutions for individuals and corporates prospects, ensure active customer engagement by educating clients on market activities, instill customer confidence on our expertise and Increase customer loyalty by marketing innovative products offerings and services.
  • The officer will ensure active engagement with other business units to increase collaborations. This entails deepening relationships with the numerous clients to increase share of mind, share of wallet and customer loyalty.

Key Responsibilities/Accountabilities
To grow our AUM across all funds and ensure excellent customer service and delivery in line with global best service standards.

  • Grow our AUM across all funds/products
  • Actual Performance vs Budget  – Periodic targets achievements
  • Ensure new lead generation and conversion of these leads to sales
  • Make certain existing database are mined to drive market share
  • Aggressive customer engagements by driving tailor made solutions for individuals and corporates prospects
  • Effectively communicate and follow through with client requests to back office /support units
  • Consistently identify value to our customers by leveraging the various resources within the group
  • Proffer possible strategies to improve sales and relating to customers
  • Cross-selling other products of the Group

Ensure complete KYC compliance / Customer satisfaction:

  • Profile all new client’s appropriately and ensure KYC compliance on all new mandate
  • Effective communication, Marketing innovative products, adequate knowledge and understanding of the processes and procedures
  • Ensure products are marketed in line with customer risk profile and investment objective
  • Minimize customers’ dissatisfaction and product mis-selling

Collaboration Drive:

  • To grow our client base through active collaboration
  • Provide an end to end financial service solution via our sales pitch
  • Provide relevant feedback and competition news to relevant Business Units to assist with strategic planning and decision making
  • Maintain open communication with the investment management Unit on client and market expectations
  • Driving UFSOrisation and collaboration with other departments/branches/wealth reps to increase client engagements
  • Increase customer loyalty by marketing innovative products offerings and services across the group.

Adhere to company’s core values:

  • 100% KYC documentation
  • Excellent customer service delivery
  • Project maximum  professionalism and confidence
  • Upholding the highest level of integrity
  • Effective communication

Provide sound investment advice through data analysis, interpretation and presentation:

  • Competition news
  • Product analysis & presentation to clients
  • New Product recommendation
  • Providing clients feedback

Provide sound ideas and innovations in the unit:

  • Provide support to the team by providing new ideas.
  • Innovations by technology through data analysis
  • Complete disclosure of events/activities

Qualifications and Experience

  • First Degree in any field
  • Certified Financial Planner (CFP) is required.
  • Minimum 1 year post CFP qualification experience with at least 1 year spent in the Financial Sector
  • Minimum of 3 years’ sales experience with exposure in Sales & Relationship Management

Knowledge/Technical Skills/Expertise
Technical Competencies:

  • Effective Business Communication
  • Presentation Skills
  • Compliance-Know-Your-Customer
  • Brand Management
  • Customer Understanding
  • Microsoft Office Suite
  • Compliance

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

9) Job Title: Personal Banker

Job ID: 49989
Location: Ilesha, Oyo
Job Sector: Financial Services

Job Purpose

  • Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition.
  • Provide an efficient personal banking service and support to a portfolio of branch-based clients across the Gold, Silver and blue segments.
  • Achievement of expansion, cost management and customer retention targets through a proactive call plan and active cross-selling.
  • Provide customers at the branch with basic day – to – day services

Key Responsibilities/Accountabilities

  • Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
  • Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
  • Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
  • Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
  • Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
  • Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately

Preferred Qualification and Experience

  • A Bachelor’s degree in any related field.
  • 2 years banking experience, preferably interfacing with customers.
  • Strong relationship management background.
  • Experienced in upholding the highest levels of service.
  • Experience in completing credit applications successfully.

Knowledge/Technical Skills/Expertise:

  • Deep knowledge and understanding of the different personal and segment value proposition.
  • Knowledge of local market environment and financial issues that may impact portfolio.
  • Working knowledge of bank systems and operations
  • Thorough understanding of credit principles as well as application and maintenance processes.
  • Knowledge of the banks organogram and awareness of relevant reporting lines.
  • Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
  • Demonstrate high levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.
  • Proficient in Microsoft word and excel.
  • Time management
  • Ability to multi-task
  • Ability to handle matrix reporting

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

10) Job Title: Personal Banker

Job ID: 50283
Location: Akure, Ondo
Job Sector: Financial Services

Job Purpose

  • Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition.
  • Provide an efficient personal banking service and support to a portfolio of branch-based clients across the Gold, Silver and blue segments.
  • Achievement of expansion, cost management and customer retention targets through a proactive call plan and active cross-selling.
  • Provide customers at the branch with basic day – to – day services

Key Responsibilities/Accountabilities

  • Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
  • Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
  • Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
  • Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
  • Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
  • Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately

Preferred Qualification and Experience

  • A Bachelor’s degree in any related field.
  • 2 years banking experience, preferably interfacing with customers.
  • Strong relationship management background.
  • Experienced in upholding the highest levels of service.
  • Experience in completing credit applications successfully.

Knowledge/Technical Skills/Expertise:

  • Deep knowledge and understanding of the different personal and segment value proposition.
  • Knowledge of local market environment and financial issues that may impact portfolio.
  • Working knowledge of bank systems and operations
  • Thorough understanding of credit principles as well as application and maintenance processes.
  • Knowledge of the banks organogram and awareness of relevant reporting lines.
  • Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
  • Demonstrate high levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.
  • Proficient in Microsoft word and excel.
  • Time management
  • Ability to multi-task
  • Ability to handle matrix reporting

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

11) Job Title: Personal Banker

Job ID: 49985
Location: Eket, Akwa Ibom
Job Sector: Financial Services

Job Purpose

  • Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition.
  • Provide an efficient personal banking service and support to a portfolio of branch-based clients across the Gold, Silver and blue segments.
  • Achievement of expansion, cost management and customer retention targets through a proactive call plan and active cross-selling.
  • Provide customers at the branch with basic day – to – day services

Key Responsibilities/Accountabilities

  • Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
  • Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
  • Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
  • Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
  • Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
  • Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately

Preferred Qualification and Experience

  • A Bachelor’s degree in any related field.
  • 2 years banking experience, preferably interfacing with customers.
  • Strong relationship management background.
  • Experienced in upholding the highest levels of service.
  • Experience in completing credit applications successfully.

Knowledge/Technical Skills/Expertise:

  • Deep knowledge and understanding of the different personal and segment value proposition.
  • Knowledge of local market environment and financial issues that may impact portfolio.
  • Working knowledge of bank systems and operations
  • Thorough understanding of credit principles as well as application and maintenance processes.
  • Knowledge of the banks organogram and awareness of relevant reporting lines.
  • Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
  • Demonstrate high levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.
  • Proficient in Microsoft word and excel.
  • Time management
  • Ability to multi-task
  • Ability to handle matrix reporting

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

12) Job Title: Personal Banker

Job ID: 50282
Location: Uniben, Edo
Job Sector: Financial Services

Job Purpose

  • Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition.
  • Provide an efficient personal banking service and support to a portfolio of branch based clients across the Gold, Silver and blue segments.
  • Achievement of expansion, cost management and customer retention targets through a proactive call plan and active cross-selling.
  • Provide customers at the branch with basic day – to – day services

Key Responsibilities/Accountabilities

  • Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
  • Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
  • Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
  • Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
  • Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
  • Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately

Preferred Qualification and Experience

  • A Bachelor’s degree in any related field.
  • 2 years banking experience, preferably interfacing with customers.
  • Strong relationship management background.
  • Experienced in upholding the highest levels of service.
  • Experience in completing credit applications successfully.

Knowledge/Technical Skills/Expertise:

  • Deep knowledge and understanding of the different personal and segment value proposition.
  • Knowledge of local market environment and financial issues that may impact portfolio.
  • Working knowledge of bank systems and operations
  • Thorough understanding of credit principles as well as application and maintenance processes.
  • Knowledge of the banks organogram and awareness of relevant reporting lines.
  • Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
  • Demonstrate high levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.
  • Proficient in Microsoft word and excel.
  • Time management
  • Ability to multi-task
  • Ability to handle matrix reporting

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Copyright @2020. cmerije.com