SIMS Nigeria Limited Graduate & Exp. Job Recruitment (5 Positions)

SIMS Nigeria Limited – We specialize in the assembly, distribution and sales of consumer electronics from major brands such as – Samsung, Panasonic, Royal, Skyworth, Electrolux, Bosch, Philips and Powermatic.

Our business started out in 1987 and since then we have grown to be a market leader in the home appliances & consumer electronics market in Nigeria. We operate a number of branches that cut across most of Nigeria’s geopolitical zones in major cities such as Lagos, Port-Harcourt, Abuja, Onitsha, Enugu, Uyo and Kano.

We are recruiting to fill the positions below:

  1. Job Title: Service Centre Supervisor

    Location:
     Victoria Island, Lagos

Job Description

  • The ideal candidate should be analytical and must possess good technical service, supervisory, customer handling & inter-personal skills. In addition, he/she must be trustworthy and accountable.

Core Responsibility

  • Oversea daily operational activities on pending jobs.
  • Allocation of jobs to the technicians and monitoring of same.
  • Review of daily working report with team and taking corrective measures.
  • Cordination with spareparts officer for raising the parts orders & tracking.
  • Ensuring achieving of KPI (TAT/CSAT/LTP/Engr. productivity/DWR Accuracy, etc.
  • Ensure quality service delivery with minimum repeate repair.
  • Reduction of customer escalations.
  • Daily monitoring of technician productivity.
  • Weekly budget preparation for service operations & approval from service manager.
  • Preparation of sparepart failure report and sharing same to service manager.
  • Responsible for checking local repair possibilities for PNA cases, sharing the repair quotations to service manager for approval.
  • Ensuring adequate spares availability at the SVCs (Safety stock planning and execution).
  • Generating and achieving out warranty income targets (Reduction in third party repairs installations).
  • Monitoring and completion of AMCs (Annual Maintenance Contract).
  • Responsible for improving service centre hygiene and compliance to service standards (Job cards, processes, policies).
  • Participating in monthly/quarterly spareparts counting and labelling activity.
  • Ensuring service cost reduction through proper inventory control method.
  • Technical skill monitoring and productivity improvement.
  • Arranging training to front, backend and field force team.
  • Retail visit for service feedback and working on improvement areas for channel delight.

Required Experience/Qualifications/Skills

  • Minimum of HND / B.Sc. in Electrical / Electronics Engineering or any other relevant discipline.
  • Minimum of 8-10 years Technical Service/Maintenance experience in a Sales driven organisation
  • Good knowledge of a recognized ERP package
  • Ability to think outside box
  • Leadership skill
  • Attention to details
  • Communication skill
  • Customer relationship management.
  • Knowledge of microsoft suite-Excel, word & Powerpoint.
  • 35-40 years old
  • The ideal candidate should be analytical and must possess good technical service, supervisory, customer handling & inter-personal skills. In addition, he/she must be trustworthy and accountable.

Application Closing Date
13th August, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2) Job Title: E-Commerce Officer

Location: Lagos

Details

  • The ideal candidate must be analytical, proactive and result-oriented. In addition, he must be trustworthy and accountable.

Core Responsibilities

  • Responsible for back-end website maintenance.
  • Responsible for website prices updating.
  • Responsible for website design.
  • Responsible for customer service viaonline chat, email and phone calls
  • Responsible for social media management.
  • Responsiblle for routine website evaluation.
  • Responsible for overseeing graphic design for website and social media channels.
  • Responsible for product description for brands on the SIMS website and Royal website.
  • Responsible for driving on/website sales.
  • Responsible for price and product update of 3rd party SIMS E-commerce shops, e.g GT Market hub, Jumia.
  • Responsible for product photography at SIMS showrooms.

Requirements / Qualification

  • B.Sc degree.
  • 3 years experience
  • Ability to communicate on-line.
  • Ability to design.
  • Ability to test, collate and analyse data.
  • Marketing automation skill.
  • E-mail marketing skill.
  • Organizational skill
  • Proficient in microsoft suites-MS word, Excel & Powerpoint
  • 30-38 years.

Application Closing Date
13th August, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

3) Job Title: Service Centre Supervisor

Location: Port Harcourt, Rivers

Job Description

  • The ideal candidate should be analytical and must possess good technical service, supervisory, customer handling & inter-personal skills. In addition, he/she must be trustworthy and accountable.

Core Responsibility

  • Oversea daily operational activities on pending jobs.
  • Allocation of jobs to the technicians and monitoring of same.
  • Review of daily working report with team and taking corrective measures.
  • Cordination with spareparts officer for raising the parts orders & tracking.
  • Ensuring achieving of KPI (TAT/CSAT/LTP/Engr. productivity/DWR Accuracy, etc.
  • Ensure quality service delivery with minimum repeate repair.
  • Reduction of customer escalations.
  • Daily monitoring of technician productivity.
  • Weekly budget preparation for service operations & approval from service manager.
  • Preparation of sparepart failure report and sharing same to service manager.
  • Responsible for checking local repair possibilities for PNA cases, sharing the repair quotations to service manager for approval.
  • Ensuring adequate spares availability at the SVCs (Safety stock planning and execution).
  • Generating and achieving out warranty income targets (Reduction in third party repairs installations).
  • Monitoring and completion of AMCs (Annual Maintenance Contract).
  • Responsible for improving service centre hygiene and compliance to service standards (Job cards, processes, policies).
  • Participating in monthly/quarterly spareparts counting and labelling activity.
  • Ensuring service cost reduction through proper inventory control method.
  • Technical skill monitoring and productivity improvement.
  • Arranging training to front, backend and field force team.
  • Retail visit for service feedback and working on improvement areas for channel delight.

Required Experience/Qualifications/Skills

  • Minimum of HND / B.Sc. in Electrical / Electronics Engineering or any other relevant discipline.
  • Minimum of 8-10 years Technical Service/Maintenance experience in a Sales driven organisation
  • Good knowledge of a recognized ERP package
  • Ability to think outside box
  • Leadership skill
  • Attention to details
  • Communication skill
  • Customer relationship management.
  • Knowledge of microsoft suite-Excel, word & Powerpoint.
  • 35-40 years old
  • The ideal candidate should be analytical and must possess good technical service, supervisory, customer handling & inter-personal skills. In addition, he/she must be trustworthy and accountable.

Application Closing Date
13th August, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

4) Job Title: Female Floor Sales Executive

Location: Victoria Island, Lagos

Job Description

  • As a Sims Digital Centre Floor Sales Executive you are responsible for delivering a transformational retail customer experience, building our brand one customer at a time and ultimately driving our business through sales.
  • The ideal candidate should be a team player and must demonstrate exceptional selling skills, a strong commitment to service and a genuine curiosity and interest in people.

Required Experience/Qualifications

  • Minimum of an HND/B.Sc./BA in any discipline.
  • 0 – 3 years work experience (Previous Retail Sales experience will be an advantage

Application Closing Date
13th August, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

5) Job Title: Secretary

Location:
 Lagos

Job Description

  • The ideal candidate must be dynamic and charismatic with excellent communication, relationship management and inter-personal skills.
  • Must have the ability to provide personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information.

Core Responsibility

  • Responsible for preparing and managing correspondence reports and documents.
  • Responsible for implementing and maintaining office systems
  • Responsible for maintaining schedules and calendars
  • Responsible for taking, typing and distributing minutes of meetings.
  • Responsible for handling in-coming emails, mail and other materials.
  • Responsible for setting up and maintaining document management systems
  • Responsible for setting up work procedures
  • Responsible for collating information and maintaining databases.
  • Responsible for communicating verbally and in writing to answer inquiries and provide information.
  • Responsible for liaison with internal and external customers.
  • Responsible for managing office supplies.
  • Responsible for co-ordinating the inflow of information both internally and externally.

Required Experience/Qualifications

  • Minimum of an HND / B.Sc. / BA in any discipline
  • A minimum of 4 years experience in a similar role
  • Knowledge and experience of relevant software applications including spreadsheets and database management.
  • Knowledge of administrative and clerical procedures
  • Knowledge of business principles
  • Proficient in spelling, punctuation, grammar and other English language skills
  • Proven experience of of producing correspondence documents
  • Proven experience in information and communication management
  • Proficient in typing speed

Key Competences:

  • Verbal and written communication skills
  • Attention to details
  • Confidentiality
  • Planning and organizational skill
  • Time management skill
  • Interpersonal skill
  • Customer-service orientation
  • Initiative, reliability and ability to tolerate stress

Application Closing Date
20th August, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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