Deloitte Nigeria Job Recruitment (10 Positions)

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Deloitte is the largest private professional services network in the world. Everyday, approximately 286,200 professionals in more than 150 countries demonstrate their commitment to making an impact that matters. Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public sector across Nigeria and Ghana.

In Nigeria, Deloitte is one of the leading professional services firms, specializing in providing Audit, Tax, Consulting, Risk Advisory and Financial Advisory services. We serve clients in a variety of industries from financial services, consumer, telecommunications, media & technology, energy resources & Industrial and government and public services.

We are recruiting to fill the positions below:

1) Job Title: U-Report Territory Officer

Location: Abuja Capital Territory, Nigeria
Job type: Contract (6 Months)
Slot: 5 Openings

Description

  • The role is for Deloitte Independent Facilitators, who will take on responsibilities as LGA Facilitator for the UNICEF U-Report programme in Nigeria. Our client UNICEF Nigeria seeks the services of five (5) experienced U-Report Territory Officers in Nigeria to maintain and strategically expand relationships with the 36 States in Nigeria in line with the six (6) geopolitical zones and UNICEF field offices. These U-Report Territory officers will be responsible for achieving U-Report Recruitment quotas and assigned strategic U-Report objectives in each state and Local Government Area (LGA).

Areas of Coverage – (Zone):

  • FCT, Abuja Field Office
  • North East, Maiduguri Field Office
  • North West, Kano & Sokoto Field Office
  • South East Enugu Field Office
  • South-South, Port Harcourt Field Office
  • South West, Lagos Field Office

Job Responsibilities

  • Develop and maintain strategic long-term relationships within LGAs and states to facilitate organic growth and adherence to long-term U-Report objectives.
  • Develop strategic planning to improve results from the assigned geographic locations.
  • Strategize & coordinate with U-Report Consultant / Coordinator on design and execution of marketing (for better reach, dedicated engagements and improved impacts) programs / events / campaigns to create interest and awareness among young people.
  • Interpret data, analyse results and provide ongoing reports for informed programmatic interventions.
  • Act as the U-Report Nigeria liaison between UNICEF Field Offices, LGAs and States.
  • Plan and present weekly/monthly reports on States’ progress, goals and quarterly initiatives based on the agreed target matrices.
  • Expand stakeholder relationships by on boarding new partnerships including U Partners, policymakers and influencers in each state.
  • Facilitate engagements within LGAs and states through email, phone, presentations, live chats (online and offline) and in-person meetings.
  • Prepare weekly, monthly, quarterly U-Report recruitment forecasts.
  • Train prospective partners on UNICEF’s U-Partners platform.
  • Gather reports, stories and communicate states’ feedback on service and technology.
  • Proactively assesses, clarify and validate needs within states on an ongoing basis.
  • Respond and organize solicited and unsolicited messages sent by U-Reporters on the U-Partners platform.
  • Open, follow-up, escalate and close cases raised in the U-Partners Platform.
  • Support UNICEF Nigeria field offices as assigned.
  • Any other duties assigned by supervisor.

Other Information:

  • The role reports to the Innovation Specialist
  • The duty locations covers all six (6) geopolitical zones and UNICEF Field Offices.
  • The contract duration is 6 Months.

Requirements
Required Qualifications:

  • University Degree (BSc / BA) in Business, Marketing or any related field.
  • Fluency in English and knowledge of local working language of chosen duty station is an asset.
  • Minimum of three years progressively responsible professional work experience at national and international humanitarian organisations in programme planning, management, monitoring and evaluation of programmes.

Skill Requirements:

  • Self-motivated and self-directed.
  • Excellent interpersonal relationship skills.
  • Eager to expand the U-Report with the new U-Reporters, Partners and through Local Government Areas.
  • Able to analyse data and statistics and translate results into better solutions.
  • Excellent verbal and written communications skills; empathic, must be a listener, a presenter and a people-person.
  • Intermediate computer skills, experience with Microsoft Office Suite with emphasis on superior Excel and Powerpoint skills.
  • Availability to travel as needed.

2) Job Title: Head, Product Marketing and Sales

Location: Nigeria
Job Type: Full time

Description

  • We are looking to recruit Head Product Marketing & Sales, who will perform activities such as product pricing, product strategy & analysis, product positioning to target consumers, sales messaging development, competitive analysis, and product differentiation.
  • S/he will bridge the gap between product development & management, market communications and sales.

Job Responsibilities

  • Oversee creation of market collateral, developing marketing metrics & systematic approaches for obtaining comprehensive consumer, market, and competitive analyses that support strategic organizational decisions and product marketing tactics.
  • Support sales and market through sales tools, training and market expertise to ensure their ability to effectively position and sell products.
  • Establish effective relationships with cross-functional partners in order to drive commercially effective, timely, and on-time product strategies, product budgets, and product launches.
  • Drive the bank’s product initiatives.
  • Enhance product definition and positioning using competitive information, market and product analysis.
  • Translate customer needs into direction and features to ensure continuing product working with engineering and research.
  • Merge data-driven market understanding with customer feedback to prioritize go to market strategies.

Requirements

  • Minimum educational level – Bachelor’s Degree in social science or humanities or HND with a Master’s Degree
  • Minimum requisite experience – at least 10 years work experience in the area of Business Development, Marketing & Sales in a bank including at least 5 years at management level.
  • Knowledge of bank’s Product/services.
  • Knowledge of developing commercial propositions and successfully bringing new products to market
  • Knowledge of market research and analysis.
  • Extensive knowledge of Marketing Strategy and sales principles & practices.

3) Job Title: Head, Partnership & Ecosystem

Location: Nigeria
Job Type: Full time

Job Description

  • We are looking to hire Head of Partnership & Ecosystems, who will be responsible for end-to-end leadership of ecosystem/ partnership opportunities, including strategy development, idea generation and opportunity sourcing.

Job Responsibilities

  • Define and implement short- and long-term policies and strategies while working closely with executives to execute.
  • Develop and Implement a partner ecosystem strategy and roadmap to increase the reach and impact of the bank’s business & digital efforts.
  • Develop local and international partner networks and strategic partnerships across financial services, technology, and other relevant industries.
  • Drive results through partnerships with proven methods.
  • Coordinate the management of ongoing relationships with existing partners and where relevant, leverage those relationships to greater collective impact.
  • Actively drive a relationship management program to support partners.
  • Collaborate with cross-functional teams to structure and execute business initiatives, analyze lead, develop and communicate final recommendations for growing partner relationships.
  • Develop systems and procedures in support of the identification, engagement and development of strategic partnerships.
  • Analyze, track key metrics to identify trends and highlight issues in customer needs that can be addressed through strategic partnerships.
  • Project and promote the bank’s business initiatives to new audiences & strategic partners.
  • Develop, evaluate and manage reporting & financial tracking of strategic partnership activities.
  • Develop, execute and manage agreements with partners.

Requirements

  • Minimum educational level – Bachelor’s Degree in social science or humanities or HND with a Master’s Degree.
  • Minimum requisite experience – at least 10 years work experience in related field including at least 5 years at management level.
  • Knowledge and experience in strategy development and execution.
  • Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.

4) Job Title: Head, Product Development

Location: Nigeria
Job Type: Full time

Description

  • We are looking to recruit for the position of Head Product Development, who will identify new market, channel opportunities, and manage new product launches through effective delivery of projects.
  • S/he will be responsible for leading the organization in research for new products, product enhancements and product redesign.

Job Responsibilities

  • Develop and lead the product vision and strategy for the Bank.
  • Define product promotion and positioning for defined segments.
  • Spearhead investigation and analyses on the product and the product market.
  • Originate new products in concert with customer needs and business model.
  • Work cross-functionally to prioritize the product pipeline, and supporting internal stakeholders, from Engineering to Marketing, in the product design process.
  • Oversees key projects, processes and performance reports, data and analysis.
  • Ensure all business cases are commercially viable to support the move into new customer markets.

Requirements

  • Minimum educational level – Bachelor’s Degree in Social Science or Humanities or HND with a Master’s Degree
  • Minimum requisite experience – at least 10 years work experience in the area of Product Management and Marketing in a bank including at least 5 years at management level.
  • Knowledge of bank’s Product/services.
  • Knowledge of developing commercial propositions and successfully bringing new products to market
  • Knowledge of market research, analysis and modelling.

5) Job Title: Head – Digital Marketing & Sales

Location: Nigeria
Job Type: Full time

Job Description

  • We are looking to hire for the position of Head Digital Marketing & Sales, who will research, develop and implement marketing opportunities.

Job Responsibilities

  • Drive the bank’s product initiatives.
  • Assist in the development and execution of tactical digital media marketing plans and budget.
  • Enhance product definition and positioning using competitive information, market and product analysis.
  • Manage social media profiles ensuring the brand, all products, events and initiatives leverage digital platforms to increase online brand awareness and trial.
  • Merge data driven market understanding with customer feedback to prioritize go to market strategies.
  • Provide support with online requests for editing existing or creating new platforms, on the website and social media platforms.
  • Support sales and market through sales tools and market expertise to ensure their ability to effectively position and sell products.
  • Make product knowledge readily available to all stakeholders through various resources.
  • Find ways to sell products in the face of a down market.
  • Research client base to find new types of customers and sells to them accordingly.
  • Gather and analyze consumer behavior data (e.g. web traffic and rankings).
  • Generate reports on marketing and sales metrics.
  • Monitor and report competitors’ marketing and sales activities.
  • Assist with developing strategies to drive online traffic on all social media presence.
  • Assist with developing engagement strategy to relate with online influencers and key opinion drivers, to drive brand affinity.
  • Assist with developing and managing digital marketing campaigns utilizing a range of media including social media, website, paid search etc.
  • Assist with providing strategic support to internal digital communication initiatives.

Requirements

  • Minimum educational level – Bachelor’s Degree in social science or humanities or HND. A masters’ degree is an added advantage.
  • Minimum requisite experience – at least 10 years work experience in the area of Business Development, Marketing & Sales in a bank including at least 5 years at management level.

6) Job Title: Chief Digital Officer

Location: Nigeria
Job Type: Full time

Description

  • We are looking to hire a Chief Digital Officer who will be responsible for driving the business, leveraging on online technologies and data.

Job Responsibilities

  • Provide direction and leadership on a day-to-day basis.
  • Employ data to create new business development plans and effectively mine territory to develop new customer bases.
  • Develop a clearly-defined and compelling digital strategy for the company’s future and ensure implementation of the company’s digital roadmap.
  • Own the digital strategy – conceptualize, design, build, deploy and manage digital financial products / services to meet the current / future digital needs of the bank.
  • Lead the planning, implementation, delivery and continuous improvement of digital solutions for the bank
  • Direct the development and revisions to policies and procedures for the general operation of the bank’s digital strategy and its related activities.
  • Conduct in-depth customer research and engagement to identify and prioritise digital opportunities for the bank.
  • Customize customer journeys based on a strong understanding of their needs and behavioural patterns.
  • Act as the single point of contact for all digital product requests, business intelligence reporting and analytical tools requirements to the bank.
  • Work closely with digital product team to introduce new solutions, enhance existing solutions/services and retire obsolete solutions in alignment with digital product plan and roadmap.

Requirements

  • Minimum educational level – Bachelor’s Degree or HND in Computer Science, Marketing, Technology start-up services, FINTECH, payments, mobile, software, hardware assets with a track record of progressively taking on senior roles, or related fields with a Master’s Degree.

Previous Work Experience:

  • Minimum requisite experience: 14 – 18 years bank working experience.
  • Experience in managing a broad portfolio of products/solutions (preferably digital) through the entire lifecycle; demonstrated leadership in new product development and deployment.
  • Demonstrated track record of planning, managing and delivering on complex cross functional projects from conceptualization to launch.
  • Proven record of implementing strategic initiatives, policies and operational decisions.
  • Strategic thinking and thought leadership.
  • Understanding of, and experience working with, payment technologies related to ecommerce, Tokenization, Mobile, IOT etc.
  • Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties.
  • Executive presence; strong written and oral communication-including large-group presentations.
  • People and stakeholder management experience.

7) Job Title: Head, Customer Experience Design


Location: Nigeria
Job Type: Full time

Job Description

  • We are looking for a candidate, who will be responsible for creating, managing and executing the customer experience strategy of the organization.
  • S/he will supervise and oversee the strategy, planning and execution of the organization’s overall customer experience goals including customer journey articulations across business areas.

Job Responsibilities

  • Develop and deploy the company’s customer experience strategy.
  • Establish and roll-out the company’s customer experience maturity roadmap for holistic management and incremental sophistication as internal capabilities increase and external expectations evolve.
  • Develop an efficient portfolio of customer experience insights and analytics that provide an integrated view of each customer experience for each segment of the Bank.
  • Develop an effective portfolio of internal communications that educate employees about customer experience realities, expectations, goals, improvement and innovation techniques and engagement opportunities, emphasizing specific ways different roles can make a difference in customer lifetime value.
  • Develop customer experience performance dashboards that connect lagging indicators of market performance and leading indicators of team performance related to key drivers of customer lifetime value.
  • Measure and track delivery ROI on identified transformation opportunities for customer experience along with driving continuous process improvement culture across customer experience.
  • Develop recognition for formal and informal collaboration that resolves issues, prevents issues, and creates value for internal and external customers.

Requirements

  • Minimum educational level – Bachelor’s Degree in Social Science or Humanities or HND with a Master’s Degree
  • Minimum requisite experience – at least 10 years work experience in related field including at least 5 years at management level.
  • Understanding of banking products and services.
  • Ability to understand business objectives and align customer experience accordingly.
  • Strong background in customer research and analytics techniques, customer strategy, process improvement, human-centered design and performance management.

8) Job Title: Head of Operations

Location: Lagos
Job Type: Full time

Job Summary

  • The Head of Operations (HOP) shall have the primary responsibility of leading the day-to-day operations of the company in accordance with its mission, the strategic plan and operating and volume forecasts.
  • As a key member of the company’s management team, the HOP provides the leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the company and to ensure development impact, financial sustainability and operating efficiency.
  • The role involves client facing in terms of relationship management.

Job Responsibilities

  • Establishing and implement jointly the operational set-up of the company;
  • Develop, in collaboration with the CEO and CFO, the annual guarantee operating plan that supports the company’s long term operations strategy;
  • Ensure guarantee operations are implemented in line with the Operations and Credit Risk Manuals (Op Manual) and other relevant stipulations;
  • Carry out training and on-job coaching for the operational staff of the company
  • Organize and carry out guarantee appraisal in line with the company mission, strategic plans and operating guidelines;
  • Organize and carry out guarantee claim appraisal and claim refund procedures and participate in the respective committees;
  • Initiate continuous evolution of the Op Manual to increase the efficiency and sustainability of the operations;
  • Maintain close contact with PFIs’ management and MSME Departments and ensure good relationship, identify areas for added value and initiate implementation of respective activities;
  • Monitor the Nigerian financial sector with respect to MSME lending, and identify opportunities and threats and suggest or initiate respective measures;
  • Review and monitor regulatory developments to ensure compliance and contribute to a positive regulatory recognition of the company;
  • Monitor the business volume and portfolio quality and identify and implement measures to ensure achievement of objectives;
  • Contribute to the development of annual budgets for business volume and portfolio quality and of respective mid-term projections;
  • Responsible for the measurement and effectiveness of all processes internal and external;
  • Establishing and implementing portfolio management and monitoring mechanisms;
  • Provides timely, accurate and complete reports on the operating condition of the company;
  • Contribute to the evolution of the company’s MIS in the context of workflow management, portfolio reporting, business intelligence module etc;
  • Contribute to management reports for stakeholders;
  • Represent the company with clients, investors, and business partners;
  • Foster a corporate culture that promotes ethical practices, customer focus and service and encourages individual integrity
  • Assess and manage the principal risks of the company’s business within operations
  • Contribute to the definition of the credit risk parameters of operations;
  • Monitor operational risks of PFIs’ MSME lending operations, identify gaps and required improvements and implement;
  • Function as member of the Risk appraisal and claim committees;
  • Contribute to the evolution and improvement of the credit risk management of the company in coordination with the Risk Department;
  • Ensure that growth opportunities are identified and captured (enrollment of additional PFIs, development of products, inclusion of additional target groups, etc.);
  • Carry out due diligence and TA needs assessment of new PFIs;
  • Participate in and contribute to feasibility studies to be carried for new PFIs, and products;
  • Assist the CEO and the CFO in developing and overseeing the long-term business strategies of the company;
  • Spearhead the development, communication and implementation of effective growth strategies and processes.

Requirements

  • A degree in business related courses.
  • A Master’s degree preferably in a business-related subject;
  • 10 years and above of relevant work experience in the financial sector specifically in MSME credit
  • Minimum of 5 years work experience in management positions in finance in Nigeria;
  • Experience with credit risk guarantees/insurance and exposure to development issues is an added advantage
  • Experience / knowledge in human capital management frameworks, IT infrastructure, financial planning, marketing and operations financial reporting capabilities.

9) Job Title: HR & Admin Personnel

Location: Lagos
Job Type: Full Time

Description

  • Our client is looking to hire a driven and very organized individual to fill the role of Human Resources & Admin Personnel
  • The candidate would provide administrative support functions to the human resource operations of the organisation. The candidate will also support the day-to-day activities of Human Resources department
  • HR & Admin Personnel responsibilities include processing employee data, updating company policies and assisting in the hiring process.
  • To be successful in this role, you should have solid organizational skills and be familiar with HR functions.

Requirements

  • Minimum of 2:1 Degree
  • Must be a chartered CIPM / PHRi professional
  • Experience of 3-5 years in HR (Generalist preferably) & Admin position
  • Must have worked in a highly reputable organization
  • M.Sc / MBA is an added advantage.

10) Job Title: Head, Risk Management

Location: Lagos
Job Type: Full Time

Role Summary

  • The Head, Risk Management shall have the primary responsibility of developing and ensuring effective and efficient implementation of the company’s risk management framework, including review of the framework and obtaining all the necessary approvals
  • He/she will be responsible for assessing, rating, recommending, monitoring and reporting on the operational, financial, strategic and compliance risks that the company faces in delivery of its mandate
  • He/she will also be responsible for the assessment and monitoring of the credit risk of the company’s counterparties, including partner financial institutions, issuers of investment instruments etc.

Responsibilities

  • Establish and run the risk management function in a hands-on fashion initially, before building a team in line with the company’s growth;
  • Develop the framework, policy and operating guidelines for the company’s risk management function;
  • Planning, designing and implementing an overall risk management process for the company and developing risk management systems, including operating and financial models;
  • Create and improve tools for identifying, measuring, monitoring, controlling and reporting risks for the company;
  • Heading the Risk Committee;
  • In the setting-up risk management environment, the CRO will play an important role in development of the company’s strategy through identification of the loss/risk drivers inherent in each strategy;
  • Establish and help manage relationships with internal and external stakeholders and customers of the company;
  • Continuously developing, enhancing and embedding the risk framework for managing risks across the institution, ensuring that processes are fit for purpose;
  • Working closely with the CEO, CFO, relevant board members and committees, senior managers across the company in moulding a well-controlled, high achieving organization which can fulfil its mandate safely;
  • Perform research to identify the risks facing the company, their severity and determine the probability of occurrence;
  • Develop strategies to measure identified risks appropriately, and articulate a coherent risk appetite for the company;
  • Design operational policies and procedures to mitigate the risks;
  • Implement and assign responsibilities for risk management;
  • Risk monitoring and risk reporting to different stakeholders;
  • Establishing and maintaining risk governance systems and structures at management level, in accordance with the overall risk management framework approved by the Board;
  • Lead the company’s efforts in pursuing risk re-guarantees and co-guarantees, where such are considered;
  • Embedding a positive culture of confident and informed risk-taking through training, communication and promotion of the agreed risk framework;
  • As a member of senior management and the executive committee, provide essential input on the company’s enterprise risk management to the board risk committee, the CEO and senior management of the company;
  • Liaising with internal and external auditors in assessing and providing independent assurance of the adequacy, appropriateness and effectiveness of the company’s overall risk management framework, policy and implementation plan;
  • Partnering effectively with third parties, regulatory bodies and others, as appropriate, and serving as a role model for high personal and corporate ethical values and standards of integrity.
  • Regularly participate in management meetings, and carry out any other duties as may be required.
  • Budgeting responsibilities – discretionary control over risk department budgets up to a level approved by the CEO.

Requirements

  • A Degree in Finance, Accounting or Business Administration plus professional Accounting qualifications such as CPA or ACCA;
  • A Master’s Degree in Business Administration and/or Finance / Accounting will be an added advantage;
  • Significant experience in financial services particularly in the areas of best practice risk management and governance frameworks, methodologies and emerging practice
  • A background in banking, insurance or trade finance is essential;
  • Experience with credit risk guarantees/insurance and exposure to development issues;
  • Knowledge and understanding of risk control arrangements;
  • Knowledge in regulatory environment and key regulatory regimes in Nigeria.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Copyright @2020. cmerije.com