Ikeja Electricity Distribution Company (IKEDC) – Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed , the Ikeja Electric (IE), Nigeria’s largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.
We are recruiting to fill the vacant position below :
1) Job Title: Digital Communication Supervisor
Location: Lagos
Reporting To: Internal Communications & Digital Media Manager
Job Type: Full time
Reporting To: Internal Communications & Digital Media Manager
Job Type: Full time
Role Purpose
- The job role is to increase brand awareness, promote company products or services and to drive brand love.
- To
initiate effective digital media campaigns online, and to translate business goals into successful media campaigns. - To develop, implement, track and optimize digital marketing campaigns across all digital channels.
- Through digital and online techniques and analysis, the digital marketing executive pursues specific goals in lead generation, lead qualification, communication, brand building and conversion.
Responsibilities
Digital Communication:
Digital Communication:
- Plan and implement digital (social media & website) communication strategies / campaigns – liaising with appropriate stakeholder groups, defining specific messages to be communicated, audiences to be addressed, selecting the most suitable method of communication etc.
- Manage the coverage of Ikeja Electric events – roadshows, projects, corporate visits, exhibitions on social media platforms and ensure all notable activities, events and communications are covered on Company Website.
- Ensure that digital communications awareness is strong across the network with staff signed up on all our social media platforms
- To provide advice across the group on digital communications issues and practice.
- Responsible for managing digital communications channels, including writing/editing releases on website newsroom, social media posts and blogs, rejoinders and commentaries online.
- Liaise with Sahara Group and Sahara Power Change Management & Communications departments on special projects to boost online visibility and presence.
- Improve social media footprint and significantly improve footfall to website
- Establish the budgets required for digital communication activities, and manage the expenditure
- Design digital media campaigns aligned with business goals
- Coordinate the creation of digital content (e.g. website, blogs, press releases and podcasts etc)
- Manage end-to-end digital projects
- Establish web presence to boost brand awareness
- Stay up-to-date with digital media developments
Social Media:
- Manage a social profile for the Company on all platforms- Facebook, LinkedIn, Twitter, Instagram and YouTube.
- Write editorial content, create and upload videos onto web pages
- Grow the social media followership across different channels and increase community engagement
- Enhance social media outlets and opportunities to maintain communication and build fan base.
- Monitor the main activities of competitors on social media.
- Design a social media strategy that’s in line with the brand identity, the company’s audience, and goals.
- Plan and implement social media strategy and campaigns.
Minimum Qualifications
- First degree in Marketing, Communications and or related field
- Minimum of 3 – 5 years’ experience in a similar role in a reputable agency or organisation
- Knowledge and good understanding of Internal Communications and Digital Media
- Broad knowledge and experience in Digital Marketing will be an added advantage
- Basic knowledge of principles and methods for showcasing, promoting, and selling products or services online.
- Deep understanding of digital marketing and digital production. Proven experience delivering effective and innovative digital campaigns.
- Proven experience delivering a variety of digital assets, including rich media online ads, micro sites, and social media applications.
- Experience managing successful social media campaigns, and a solid understanding of social marketing. Solid understanding of web metrics, digital analytics, with the ability to generate, analyze and interpret data.
- Must be able to work under constant deadline pressure and manage multiple projects across multiple lines of business.
- Strong people skills, excellent oral and written communication skills.
- Experience delivering digital campaigns for mainstream products and services.
Technical Competencies:
- Excellent written and verbal communication skills
- Presentation skills
- Creativity/Innovation
- Ability to use spreadsheets to analyse data and spot trends.
- Decision-making skills
- Spotting trends
Behavioral Competencies:
- Communication and Interpersonal Relations
- Problem Solving and Decision Making
- Managing Resources
- Business Focus
- Strategic thinking.
2) Job Title: Specialist, Compliance & Enforcement
Location: Lagos
Job Type: Full time
Reporting To: Head, Strategy & Innovation
Job Type: Full time
Reporting To: Head, Strategy & Innovation
Role Purpose
- This role will be responsible for supporting the business by ensuring optimal compliance and monitoring of outsourced activities to third party firms.
- Responsible for providing all quality related customer experience deviations, compliance and monitoring reports on outsourced activities and operations including monitored data weekly, monthly, quarterly and semi-annual reports as well as annual compliance certifications and notifications.
Responsibilities
- Monitoring the compliance of all third parties’ activities with respect to the approved IE policy, processes and procedures.
- Recommend appropriate enforcement actions against defaulting third party firms in line with the contractual agreement, terms and conditions.
- Liaise with relevant units and departments in the course of compliance and enforcement related activities.
- Conduct mystery shopping activities to assess and evaluate the customer experience impact of third party firms and propose methods of improvement.
- Assist in the development, review and implementation of new policies and guidelines.
- Preparation of periodic reports for senior management with respect to the trends and contract performance patterns of outsourced activities.
- Maintain a database for tracking compliance history and associated variation to set business goals.
- Send frequent notifications and reminders to defaulting third parties ahead of deadlines
- Takes responsibility for compliance with all Quality Management System /Occupational Health & Safety systems.
Minimum Qualifications
- Bachelor’s degree in any of the following disciplines – Accounting, Finance, Economics, Statistics, or related fields
- At least five (5) years relevant work experience, from related sector/ organization with relevant experience in vigilance, compliance, monitoring and evaluation
- Demonstrable understanding of the power sector.
Technical Competencies:
- Proficiency in Microsoft office suite (Word, Excel, PowerPoint, Access)
- Good Data Analytic Skills
- Good Data presentation skills
- Proficiency in the use of various Business Intelligence, data mining and data fragmentation tools.
Behavioral Competencies:
- Communication and Interpersonal Relations
- Supervisory/Managerial Skills
- Problem Solving and Decision Making
- Managing Resources
- Business Focus.
3) Job Title: Project Monitoring Lead
Location: Lagos
Reporting To: Head, Project Management Office
Job Type: Full time
Reporting To: Head, Project Management Office
Job Type: Full time
Role Purpose
- Lead and execute specific projects to support the implementation of assigned strategic initiatives for Ikeja Electric.
- Ensure all projects are delivered on schedule and within budget, while meeting all quality expectations.
Responsibilities
- Define project scope, goals and deliverable of assigned strategic initiatives in collaboration with stakeholders;
- Facilitate identification and validation of key business requirements;
- Communicate effectively with external and internal customers to deliver projects’ functional requirements;
- Develop clear business case/impact assessment for the project;
- Develop detailed work plan for assigned project;
- Identify risks and support development of mitigation actions;
- Track and monitor progress of different activities within the project, especially key milestones and critical path items;
- Identify and coordinate interfaces between various work streams within the project;
- Provide frequent updates of overall status to key stakeholders;
- Administer and manage project resources while ensuring that required approvals are obtained for project expenditures and that adequate documentation is maintained;
- Provide leadership and motivation for project team members towards effective and efficient project execution and delivery;
- Develop presentations, reports and provide briefings on projects to Executive Management/ Board as may be required;
- Assist in developing the methodology for project management standards and procedures across the company;
- Managing the storage of project documentation and lessons learnt.
- Conduct phase, milestone and final review of projects
- Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs
- Perform any other duties as requested by Unit Head
Minimum Qualifications
- Bachelor’s Degree from a reputable higher institution.
- At least 8 years work experience from related sector/ organisation with proven track record of numerous successful complex projects (delivered on time, meeting client requirements and with high team satisfaction).
- PMP / PRINCE II certification will be an added advantage.
- Experience with Project Management Office.
Technical Competencies:
- Project Management
- Planning, Budgeting, and Forecasting
- Change Management
- Stakeholder Management
- Corporate/Business Strategy
Behavioral Competencies:
- Communication and Interpersonal Relations
- Supervisory/Managerial Skills
- Problem Solving and Decision Making
- Managing Resources.
4) Job Title: Metering Rollout Specialist
Job Type: Full time
ReportingTo : Project Manager
Location:
LagosJob Type: Full time
Reporting
Role Purpose
- Responsible for
the implementation of Ikeja Electric metering strategies, including plans and policies. Ensure all defined targets, schedules, policies and requirementare met and work closely with the Project Manager/NMD Metering team in ensuring operational efficiency and synergy.
Responsibilities
- Develop and implement strategic that ensures Ikeja Electric mass metering initiative is successful.
- Coordinate and manage the metering project from inception to completion
- Act as the communication liaison between the metering project team and all relevant stakeholders. Engage key stakeholders on weekly basis, project progress status.
- Responsible for translating updated metering strategy/policies into a scorecard map and tracker.
- Monitor, track and report on the status of project deliverables to ensure time, cost and quality metrics are in line with approved project plans.
- Research and analyse metering strategies in relation to business decision and project deliverables to aid optimal decision making.
- Coordinate and manage the MAP metering rollout plan by engaging all stakeholders – Procurement and NMD Metering regarding each MAP deliverables and timelines.
- Prompt rendition and follow through of field escalations and issues highlighted to the Project Manager/Project Management Officer.
- Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs.
- Perform all other functions as designated in line with the project objectives.
Minimum Qualifications
- A minimum of first Degree in any field.
- Additional post graduate qualification will be an added advantage.
- Minimum of 3-7 years post qualification experience.
Technical Competencies:
- Relationship management and interpersonal skills.
- Financial Concept and reconciliations
- Managerial Finance
- Fair Knowledge of metering
- Good Project management orientation
- Good knowledge of industry related regulations
- Good Analytical skills
- Planning and Organizing
- Team Development
Behavioral Competencies:
- Ability to work independently and take responsibility for financially impacting decisions
- Strategic problem-solving abilities
- Ability to work under pressure and multi task effectively
- People Management
- Analytic aptitude
- Ability to influence others
- Good communication & interpersonal Skills
- Good relationship management skills.
5) Job Title: Head, Applications Management
Location: Lagos
Job Type: Full time
Reporting To: Head, I.T
Job Type: Full time
Reporting To: Head, I.T
Role Purpose
- This role will be responsible for developing and implementing of all IT application systems sourced internally (i.e. by the employees of IE); maintaining and troubleshooting IT application systems, upkeep of a secured IT environment, training and development of the staff of the IT department and the users of the IT application systems implemented across IE.
Responsibilities
- Develop, implement and maintain IT application systems to meet the requirements of the user departments in IE and to achieve the long term strategic requirements of the company;
- Develop, implement and enforce necessary policies and procedures on the right usage of application systems and associated hardware (including PC, printers, modems and other peripherals); to ensure a secured operating environment with defined levels of authority and usage;
- Oversee the development of the appropriate information technology User Manuals / Guidance Notes;
- Develop the budget requirements and monitor expenditure on the information systems deployed to ensure that expenditure is accurately kept within agreed limits.
- Supervise the development of maintenance and support programs for all software upgrades required for;
- Ensure minimum application downtime and prompt resolution of problems.
- Review and study the functional requirements for new application systems in various and assess the options for implementation;
- Assess and evaluate different vendors available for the set functional requirements; and provide a suitable IT implementation/upgrade plan;
- Prepare a detailed migration plan for any system/software upgrade to ensure proper business continuity;
- Provide required management information on IT performance to assist with effective decision making;
- Maintain an awareness of new developments in information technology and its applications in the electricity sector and, ensure that the company makes the best use of any such developments;
- Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
Minimum Qualifications
- Master’s / Bachelor’s degree in Information Technology or Computer Science
- Minimum 7-10 years’ experience in management / implementation of IT application systems, preferably in an electricity utility
Technical Competencies:
- Programming and Application Development
- Application system management – maintenance and troubleshooting
- Software development skills – C++ or C#, .Net
- Proficiency in SQL, Python and a deep knowledge of data analytics
Behavioral Competencies:
- Communication and Interpersonal Relations
- Problem Solving and Decision Making
- Managing Resources
- Business Focus
Application Closing Date
20th February, 2020.
20th February, 2020.