Ikeja Electricity Distribution Company (IKEDC) – Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, the Ikeja Electric (IE), Nigeria’s largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.
We are recruiting to fill the vacant position below:

1) Job Title: Digital Communication Supervisor

Location: Lagos
Reporting To: Internal Communications & Digital Media Manager
Job Type: Full time
Role Purpose
  • The job role is to increase brand awareness, promote company products or services and to drive brand love.  
  • To initiate effective digital media campaigns online, and to translate business goals into successful media campaigns.
  • To develop, implement, track and optimize digital marketing campaigns across all digital channels.
  • Through digital and online techniques and analysis, the digital marketing executive pursues specific goals in lead generation, lead qualification, communication, brand building and conversion.
Digital Communication:
  • Plan and implement digital (social media & website) communication strategies / campaigns – liaising with appropriate stakeholder groups, defining specific messages to be communicated, audiences to be addressed, selecting the most suitable method of communication etc.
  • Manage the coverage of Ikeja Electric events – roadshows, projects, corporate visits, exhibitions on social media platforms and ensure all notable activities, events and communications are covered on Company Website.
  • Ensure that digital communications awareness is strong across the network with staff signed up on all our social media platforms
  • To provide advice across the group on digital communications issues and practice.
  • Responsible for managing digital communications channels, including writing/editing releases on website newsroom, social media posts and blogs, rejoinders and commentaries online.   
  • Liaise with Sahara Group and Sahara Power Change Management & Communications departments on special projects to boost online visibility and presence.
  • Improve social media footprint and significantly improve footfall to website
  • Establish the budgets required for digital communication activities, and manage the expenditure
  • Design digital media campaigns aligned with business goals
  • Coordinate the creation of digital content (e.g. website, blogs, press releases and podcasts etc)
  • Manage end-to-end digital projects
  • Establish web presence to boost brand awareness
  • Stay up-to-date with digital media developments
Social Media:
  • Manage a social profile for the Company on all platforms- Facebook, LinkedIn, Twitter, Instagram and YouTube.
  • Write editorial content, create and upload videos onto web pages
  • Grow the social media followership across different channels and increase community engagement
  • Enhance social media outlets and opportunities to maintain communication and build fan base.
  • Monitor the main activities of competitors on social media.
  • Design a social media strategy that’s in line with the brand identity, the company’s audience, and goals.
  • Plan and implement social media strategy and campaigns.
Minimum Qualifications
  • First degree in Marketing, Communications and or related field
  • Minimum of 3 – 5 years’ experience in a similar role in a reputable agency or organisation
  • Knowledge and good understanding of Internal Communications and Digital Media
  • Broad knowledge and experience in Digital Marketing will be an added advantage
  • Basic knowledge of principles and methods for showcasing, promoting, and selling products or services online.
  • Deep understanding of digital marketing and digital production. Proven experience delivering effective and innovative digital campaigns.
  • Proven experience delivering a variety of digital assets, including rich media online ads, micro sites, and social media applications.
  • Experience managing successful social media campaigns, and a solid understanding of social marketing. Solid understanding of web metrics, digital analytics, with the ability to generate, analyze and interpret data.
  • Must be able to work under constant deadline pressure and manage multiple projects across multiple lines of business.
  • Strong people skills, excellent oral and written communication skills.
  • Experience delivering digital campaigns for mainstream products and services.
Technical Competencies:
  • Excellent written and verbal communication skills
  • Presentation skills
  • Creativity/Innovation
  • Ability to use spreadsheets to analyse data and spot trends.
  • Decision-making skills
  • Spotting trends
Behavioral Competencies:
  • Communication and Interpersonal Relations
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus
  • Strategic thinking.
2) Job Title: Specialist, Compliance & Enforcement
Location: Lagos
Job Type: Full time
Reporting To: Head, Strategy & Innovation
Role Purpose
  • This role will be responsible for supporting the business by ensuring optimal compliance and monitoring of outsourced activities to third party firms.
  • Responsible for providing all quality related customer experience deviations, compliance and monitoring reports on outsourced activities and operations including monitored data weekly, monthly, quarterly and semi-annual reports as well as annual compliance certifications and notifications.
  • Monitoring the compliance of all third parties’ activities with respect to the approved IE policy, processes and procedures.
  • Recommend appropriate enforcement actions against defaulting third party firms in line with the contractual agreement, terms and conditions.
  • Liaise with relevant units and departments in the course of compliance and enforcement related activities.
  • Conduct mystery shopping activities to assess and evaluate the customer experience impact of third party firms and propose methods of improvement.
  • Assist in the development, review and implementation of new policies and guidelines.
  • Preparation of periodic reports for senior management with respect to the trends and contract performance patterns of outsourced activities.
  • Maintain a database for tracking compliance history and associated variation to set business goals.
  • Send frequent notifications and reminders to defaulting third parties ahead of deadlines
  • Takes responsibility for compliance with all Quality Management System /Occupational Health & Safety systems.
Minimum Qualifications
  • Bachelor’s degree in any of the following disciplines –  Accounting, Finance, Economics, Statistics, or related fields
  • At least five (5) years relevant work experience, from related sector/ organization with relevant experience in vigilance, compliance, monitoring and evaluation
  • Demonstrable understanding of the power sector.
Technical Competencies:
  • Proficiency in Microsoft office suite (Word, Excel, PowerPoint, Access)
  • Good Data Analytic Skills
  • Good Data presentation skills
  • Proficiency in the use of various Business Intelligence, data mining and data fragmentation tools.
Behavioral Competencies:
  • Communication and Interpersonal Relations
  • Supervisory/Managerial Skills
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus.
3) Job Title: Project Monitoring Lead
Location: Lagos
Reporting To: Head, Project Management Office
Job Type: Full time
Role Purpose
  • Lead and execute specific projects to support the implementation of assigned strategic initiatives for Ikeja Electric.
  • Ensure all projects are delivered on schedule and within budget, while meeting all quality expectations.
  • Define project scope, goals and deliverable of assigned strategic initiatives in collaboration with stakeholders;
  • Facilitate identification and validation of key business requirements;
  • Communicate effectively with external and internal customers to deliver projects’ functional requirements;
  • Develop clear business case/impact assessment for the project;
  • Develop detailed work plan for assigned project;
  • Identify risks and support development of mitigation actions;
  • Track and monitor progress of different activities within the project, especially key milestones and critical path items;
  • Identify and coordinate interfaces between various work streams within the project;
  • Provide frequent updates of overall status to key stakeholders;
  • Administer and manage project resources while ensuring that required approvals are obtained for  project expenditures and that adequate documentation is maintained;
  • Provide leadership and motivation for project team members towards effective and efficient project execution and delivery;
  • Develop presentations, reports and provide briefings on projects to Executive Management/ Board as may be required;
  • Assist in developing the methodology for project management standards and procedures across the company;
  • Managing the storage of project documentation and lessons learnt.
  • Conduct phase, milestone and final review of projects
  • Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs
  • Perform any other duties as requested by Unit Head
Minimum Qualifications
  • Bachelor’s Degree from a reputable higher institution.
  • At least 8 years work experience from related sector/ organisation with proven track record of numerous successful complex projects (delivered on time, meeting client requirements and with high team satisfaction).
  • PMP / PRINCE II certification will be an added advantage.
  • Experience with Project Management Office.
Technical Competencies:
  • Project Management
  • Planning, Budgeting, and Forecasting
  • Change Management
  • Stakeholder Management
  • Corporate/Business Strategy
Behavioral Competencies:
  • Communication and Interpersonal Relations
  • Supervisory/Managerial Skills
  • Problem Solving and Decision Making
  • Managing Resources.
4) Job Title: Metering Rollout Specialist

Location: Lagos
Job Type: Full time
Reporting To: Project Manager

Role Purpose
  • Responsible for the implementation of Ikeja Electric metering strategies, including plans and policies. Ensure all defined targets, schedules, policies and requirement are met and work closely with the Project Manager/NMD Metering team in ensuring operational efficiency and synergy.
  • Develop and implement strategic that ensures Ikeja Electric mass metering initiative is successful.
  • Coordinate and manage the metering project from inception to completion
  • Act as the communication liaison between the metering project team and all relevant stakeholders. Engage key stakeholders on weekly basis, project progress status.
  • Responsible for translating updated metering strategy/policies into a scorecard map and tracker.
  • Monitor, track and report on the status of project deliverables to ensure time, cost and quality metrics are in line with approved project plans.
  • Research and analyse metering strategies in relation to business decision and project deliverables to aid optimal decision making.
  • Coordinate and manage the MAP metering rollout plan by engaging all stakeholders – Procurement and NMD Metering regarding each MAP deliverables and timelines.
  • Prompt rendition and follow through of field escalations and issues highlighted to the Project Manager/Project Management Officer.
  • Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs.
  • Perform all other functions as designated in line with the project objectives.
Minimum Qualifications
  • A minimum of first Degree in any field.
  • Additional post graduate qualification will be an added advantage.
  • Minimum of 3-7 years post qualification experience.
Technical Competencies:
  • Relationship management and interpersonal skills.
  • Financial Concept and reconciliations
  • Managerial Finance
  • Fair Knowledge of metering
  • Good Project management orientation
  • Good knowledge of industry related regulations
  • Good Analytical skills
  • Planning and Organizing
  • Team Development
Behavioral Competencies:
  • Ability to work independently and take responsibility for financially impacting decisions
  • Strategic problem-solving abilities
  • Ability to work under pressure and multi task effectively
  • People Management
  • Analytic aptitude
  • Ability to influence others
  • Good communication & interpersonal Skills
  • Good relationship management skills.
5) Job Title: Head, Applications Management
Location: Lagos
Job Type: Full time
Reporting To: Head, I.T
Role Purpose
  • This role will be responsible for developing and implementing of all IT application systems sourced internally (i.e. by the employees of IE); maintaining and troubleshooting IT application systems, upkeep of a secured IT environment, training and development of the staff of the IT department and the users of the IT application systems implemented across IE.
  • Develop, implement and maintain IT application systems to meet the requirements of the user departments in IE and to achieve the long term strategic requirements of the company;
  • Develop, implement and enforce necessary policies and procedures on the right usage of application systems and associated hardware (including PC, printers, modems and other peripherals); to ensure a secured operating environment with defined levels of authority and usage;
  • Oversee the development of the appropriate information technology User Manuals / Guidance Notes;
  • Develop the budget requirements and monitor expenditure on the information systems deployed to ensure that expenditure is accurately kept within agreed limits.
  • Supervise the development of maintenance and support programs for all software upgrades required for;
  • Ensure minimum application downtime and prompt resolution of problems.
  • Review and study the functional requirements for new application systems in various and assess the options for implementation;
  • Assess and evaluate different vendors available for the set functional requirements; and provide a suitable IT implementation/upgrade plan;
  • Prepare a detailed migration plan for any system/software upgrade to ensure proper business continuity;
  • Provide required management information on IT performance to assist with effective decision making;
  • Maintain an awareness of new developments in information technology and its applications in the electricity sector and, ensure that the company makes the best use of any such developments;
  • Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
Minimum Qualifications
  • Master’s / Bachelor’s degree in Information Technology or Computer Science
  • Minimum 7-10 years’ experience in management / implementation of IT application systems, preferably in an electricity utility
Technical Competencies:
  • Programming and Application Development
  • Application system management – maintenance and troubleshooting
  • Software development skills – C++ or C#, .Net
  • Proficiency in SQL, Python and a deep knowledge of data analytics
Behavioral Competencies:
  • Communication and Interpersonal Relations
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus
Application Closing Date
20th February, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online 

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