STANBIC IBTC BANK JOB RECRUITMENT (7 POSITIONS)

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Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:
1) Job Title: SOC Analyst
Location: Lekki, Lagos
Details
  • We are looking at hiring security professionals with relevant qualifications.
2) Job Title: Application Security Specialist
Location: Lekki, Lagos
Details
  • We are looking at hiring security professionals with relevant qualifications.
3) Job Title: Network Security Engineer
Location: Lekki, Lagos
Details
  • We are looking at hiring security professionals with relevant qualifications.
Application Closing Date
Not Specified.
How to Apply for Job Offer 1-3 
Interested and qualified candidates should send their CV to: Abumere.igboa@stanbicibtc.comusing the Job Title as the subject of the email.
4) Job Title: Officer – Franchise Collection Operations Support
Job ID: 45585
Location: Lagos Mainland
Job Sector: Banking
Job Details
  • Operations: a range of essential and complex services to ensure processes across the bank work as effectively and efficiently as possible
Job Purpose
  • Monitoring of state, federal taxes, customs collections and other utility payments by branches and ensuring that these collections are remitted accordingly and support branches in collections transaction processing.
  • Liaises with branches and service providers like Interswitch, E-tranzact, systems specs etc. on issues bothering on settlement and collections.
  • Assist clients to retrieve credit notes from LASG RevPay platform and VAT filing request received.
  • Ensures reconciliation of all central remittance collections accounts.
  • Reconciliation, settlement and branch support for LIRS transactions.
  • Sweep posting for LASG accounts.
  • Failed transaction report monitoring.
  • E-reciept retrieval for various State IGR collections and follow up with branches on hard copy receipt collections.   
  • Timely resolution of complaints and requests logged on the platform.
Key Responsibilities/Accountabilities
Service:
  • Liaise with branches on issues boarderingFranchise collections and ensure that these collections are remitted accordingly.
  • Interact with service providers like Alpha beta, Interswitch, Remita, System Specs and  Etranzact, etc on issues of collections and settlement.
  • Reconciliation of central remittance collections accounts.
Customer and Business Partner Relationship Management:
  • Support investigation of customers’ complaints relating to collections
  • Follows through on initiatives to improve customer satisfaction ratings
  • Consistently meet and surpass SLA
  • Ensure allocated resources are judiciously utilised
  • Supports throughput maximisation throughout the collections function
  • Develops and implements initiatives to reduce cost
  • Supports identified and defined tactical operational performance metrics geared towards meeting collections objectives by leveraging opportunities
  • Support collaboration with other areas through continuous interactions to ensure that best practices are implemented and a standard approach is followed
Control:
  • Support the identification, assessment and mitigation of risks facing the collections process.
  • Observe operational regulations, group policy standards and operating procedures to minimise the Bank’s exposure to risk.
Self-Development:
  • Identifies appropriate formal and occupational (informal) training needs and courses (internal/external) to develop oneself
  • Up-Skills self-regarding new products and procedures through attendance ofworkshops/presentations and reading of internal and external communications.
Preferred Qualification and Experience
  • Business management or commercial degree
  • Applicable certifications
  • At least one year experience in banking operations, ideally within the corporate financial service sector
Knowledge/Technical Skills/Expertise:
  • Extensive knowledge and understanding of the various systems used within Collections
  • Understanding of the interface between frontline service, sales and support functions
  • Comprehensive understanding of banking transaction processes relevant to products and services offered to customers
  • Computer proficiency in Microsoft Word and Excel
  • Risk identification and assessment skills
  • General knowledge of the Bank’s accounting practice.
5) Job Title: Business Banker
Job ID: 45481
Location: Lagos Island
Job Sector: Banking
Job Purpose
  • To manage and optimize value from a portfolio of SME customers
Key Responsibilities/Accountabilities
  • Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers.
  • Selling includes acquiring and opening new business accounts (walk-in customers and customers pro-actively approached in the local market area)
  • Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
  • Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; Trade; Global Markets; etc.
  • Mine existing customer data to identify expansion and/or additional business opportunities.
  • Identify opportunities to migrate top-end customers to Commercial Banking.
  • Providing a central (information/ query handling) service point for a portfolio of SME customers. .
  • Ensure KYC documentation, regulatory compliance and control is adhered to
Preferred Qualification and Experience
  • Bachelor’s Degree in any related field
  • Min 2 years of Business Banking Sales experience.
Knowledge/Technical Skills/Expertise:
  • Basic Financial Analysis: Ability to interpret income statement, balance sheet, cash flow statement and financial ratios.
  • Business acume: Ability to spot opportunities and optimize revenue generation for the business
  • A thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.
  • A good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of all SME product programs.
6) Job Title: Personal Banker

Job ID: 36472
Location: Lagos
Job Sector: Banking

Job Purpose

  • Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition

Key Responsibilities/Accountabilities

  • Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
  • Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
  • Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
  • Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
  • Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
  • Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.

Preferred Qualification and Experience

  • A bachelor’s degree in any related field
  • Minimum of Second Class Lower (2:2) division
  • 0-2years banking experience, preferably interfacing with customers.
  • Strong relationship management background.
  • Experienced in upholding the highest levels of service.
  • Experience in completing credit applications successfully

Knowledge/Technical Skills/Expertise:

  • Deep knowledge and understanding of the different personal and segment value proposition.
  • Knowledge of local market environment and financial issues that may impact portfolio.
  • Working knowledge of bank systems and operations
  • Thorough understanding of credit principles as well as application and maintenance processes.
  • Knowledge of the banks organogram and awareness of relevant reporting lines.
  • Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
  • Demonstrate high levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.
  • Proficient in Microsoft word and excel.
  • Time management
  • Ability to multi task
  • Ability to handle matrix reporting.
7) Job Title: Business Development Manager – SIPML

Job ID: 43241
Location: Lagos
Job Sector: Banking

Job Purpose

  • The Business Development Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
  • Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.
  • The Business Development Manager is also responsible to support and deliver on the universal financial solution goals of the Stanbic IBTC Group.

Key Responsibilities
Achieve monthly sales target in RSA & Contributions:

  • Achieve and surpass assigned monthly RSA pin target
  • Achieve and surpass assigned monthly/yearly contribution target
  • Achieve and surpass assigned new employers targets
  • Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
  • Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
  • Identify, initiate and convert leads for SIPML.
  • Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
  • Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
  • Make physical / telephone calls / e-mails to clients for customer interactions
  • Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
  • Effectively communicate and follow through, with client requests to back office /support units
  • Maintain and update comprehensive employers’ database.
  • Ensure Employers have updated contribution schedules.
  • Collect schedules from Employer for upload to clients’ accounts.
  • Follow up with employers on monthly pension contribution as at when due.
  • Increase number of funded and contributing RSA Pins in the department.
  • Consistently identify value to our customers by leveraging the various resources within the group
  • Ensure not more than 5% customer attrition from assigned institutions during the transfer window
  • Collect and correct email mandates for employees in assigned institutions
  • Organize CFI capture with Organizations periodically by the regulator.
  • Grow SIPML’s share of mind among clients/ organizations in assigned institutions
  • Increase the funding and contribution ratios of employees’ contribution within assigned institutions
  • Proffer possible strategies/ways to improve sales and relating to customers.

Ensure Legislative Compliance and SIBTC standards:

  • Educate and enlighten employees and their employers about the dynamics of the Pension industry
  • Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
  • Ensure adherence to code of ethics and all other related guidelines
  • Ensure smooth internal & external stakeholder management

Preferred Qualification and Experience

  • First Degree in General Social Science
  • Chartered Financial Analyst (CFA)
  • Masters Degree in Marketing
  • Minimum of five years experience with exposure in sales relationship management & leadership position
  • Minimum of five years experience with exposure in client profiling
  • Minimum of five years experience with exposure in sales relationship management
  • Minimum of three years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise:

  • Effective Business Communication
  • Presentation Skills
  • Compliance-Know-Your-Customer
  • Brand Management
  • Customer Understanding
  • Applications: Microsoft Office Suite
  • Compliance.

Application Closing Date
Not Specified.

How to Apply for Job Offer 4-7

Interested and qualified candidates should:
Click here to apply online 

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